Education
Bunker Hill Community College Boston, MA
Certificate in Object-Oriented Programming, September 2009-Present
Northeastern University Boston, MA
Bachelor of Arts in Linguistics and Psychology, September 2003-May 2007
GPA: 3.9/4.0
Experience
Pearson Higher Education Boston, MA
Content Management Coordinator, October 2009-Present
- Eliminated repetitive Excel tasks by writing Visual Basic macros to manipulate, move, count, and format records based on multiple criteria
- Used Business Objects to produce targeted department- and objective-specific reports from a complex companywide database
- Resolved in-house software issues in person and through written documentation
Pearson Custom Publishing Boston, MA
Project Manager, May 2008-September 2009
Project Coordinator, March-August 2007
Production Assistant, April-December 2006
- Created and edited PDFs and QuarkXpress documents for content and layout
- Designed title pages, tables of contents and additional material for custom textbooks
- Performed prelight and troubleshooting to prepare digital documents for press
- Managed high volume of projects in preparation for fall and spring semesters
Harlequin Enterprises Ltd Toronto, ON
Digital Production Coordinator, October 2007-April 2008
- Organized and proofread ebook metadata using Microsoft Excel
- Wrote copy for digital products including ebook bundles, tie-in blogs and podcasts
- Performed support tasks as needed including formatting, copyediting and research
Snell Library Peer Tutoring Center Boston, MA
Peer Tutor, CRLA Level 2 Certified, October 2004-May 2007
- Tutored undergraduate students in linguistics, psychology, and math classes
- Conducted one-on-one and group tutoring sessions and exam reviews
- Promoted effective reading, study and test-taking strategies
- Co-wrote a concise, practice-oriented study guide for introductory linguistics
Computer Skills
- Familiar with PHP, JavaScript, C++ and Visual Basic for Applications
- Proficient in HTML with Cascading Style Sheets
- Software knowledge includes Adobe Creative Suite, QuarkXpress, and Microsoft Office